Answered By: Erin Wachowicz
Last Updated: Aug 27, 2016     Views: 126

To use library databases (e.g. e-journals such as Harvard Business Review or databases like OneSource) you need to be identified as a Yale University Library patron. You do this by making sure your computer appears to be on the Yale network. This is easy when you are on campus using your laptop - just connect to the YaleSecure wireless network. When you are off campus, you will use Virtual Private Network (VPN) to put your laptop or desktop computer back on the Yale network.

Three Steps to Use VPN:

  1. Download and install the free VPN software (AnyConnect) from the Yale Software Library. You do this once.
  2. Start AnyConnect every time you wish to use Yale resources. 
  3. Click Connect in the AnyConnect window. Then log in using your netID and netID password

Follow steps 2 and 3 each time you use library materials, even when you find them through Google Scholar or directly on a publisher's web site. Be sure to connect to the Yale Network via VPN before attempting to open a Yale Library database or e-resource.  The order is important - establishing a VPN connection after you've opened a link to a library resource will not work. 

Multifactor Authentication (MFA)

In summer 2015 Yale ITS instituted an additional security layer for remote access to e-resources and all resources requiring a login to the Yale network. Remote access to library e-resources will require you to use both VPN and MFA.  

If you have not yet done so, register your device(s) with ITS for MFA use. Yale ITS supports MFA and provides registration and instructions. Students at SOM can find more information in the SOM Portal.

Getting Help

Students, faculty, and staff at the School of Management can contact SOM IT for assistance with VPN.  

Other members of the Yale community can contact: 

Troubleshooting

A good first step in troubleshooting access is to check if you are on the Yale network.  If not, you should try VPN. If you are on the network and cannot access a resource, send a report to Ask Yale.

Only currently-enrolled Yale students, faculty and staff are eligible for remote access to online resources. Others will need to come to a library to use online resources. Many public libraries offer remote access to online resources for the general public.

Related Topics

Contact the Business & Management Librarian